Empower your Traceability and Boost your Productivity with 2MP or 5MP Resolutions
A 2MP sensor (1920 × 1080 pixels) in a 16:9 form factor that delivers the horizontal Field of View (FOV) and performance of a 3MP sensor. Built on a Multicore platform, the sensor delivers an unrivalled reading speed for the most challenging applications in the packaging industry. Reading damaged labels or codes, and strong DPM reading performance makes this the perfect companion for a multitude of applications. Its compact form factor allows for mounting almost anywhere, including many operations where handheld scanners are traditionally used.
The first is the introduction of a 6mm Liquid Lens (LQL). This gives a wide viewing angle, extending the existing range of medium and narrow viewing angles. The second is the ability to use any C-Mount compatible lenses from Datalogic or third-party vendors. With these additions, users get the highest flexibility for solving the toughest application challenges.
Customize the Matrix 320 to your exact needs, with an extended portfolio of lenses, lighting, filters and accessories. Being modular, you can easily adapt the imager to suit the vast majority of vertical applications. Lighting color and intensity are easily selectable based on the code type, material that the code is on, and the color of the material. If you prefer a simple plug and play solution however, you can purchase a ready assembled, fully functional model for use straight out of the box. The combination of these attributes give rise to easy stock management and overall reduced total cost of ownership for end users, partners, and machine builders alike.
The Matrix 320, like the other Matrix readers, comes with a wide range of mounting brackets, rotating connectors and wiring options to cater to all types of installation. With plug and play setup for reduced installation time, the Matrix 320 has electronic focus adjustment when opting to use liquid lens (LQL) technology for extreme reading flexibility. It is simple to remotely change focus between batches in a live production environment without the need to open or touch the device. Remote focus on LQL lends itself well to when multiple images of the same object are required at different focal distances. The Matrix 320 also provides a 360º multi-color simple and easy visual status feedback, whether the camera is in configuration mode (blue), or whether or not a read has been successful (green) or not (red).
The Matrix 320 has the unique benefit that it can be used by operators as a fixed reader in place of traditional handheld scanners in eCommerce and intralogistics applications. Growing demands for hygiene and safety in the workplace can be met as operators do not need to maintain scanner cleanliness and concentrate instead on other activities while utilizing a fixed Matrix 320 to read fast moving barcodes at high speeds. The simple aiming system with cross projection and highly visible read feedback on the label provides easy to see visual confirmation. As well as the increased hygiene and contamination control, the hands-free operation of the Matrix 320 leads to greater line efficiencies across a variety of industries and applications.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
