The premium range of 1D scanners for general purpose applications.
Datalogic’s distinctive ‘soft line viewfinder’ helps the operator to easily target the code to be read, making it easier and faster to point, shoot and decode the proper label, reducing accidental reads in multiple bar code situations.
Featuring Bluetooth® 4.0 wireless technology (GBT models) or narrow band radio communications with Datalogic’s STAR Cordless System™ (GM models), the Gryphon 4200 wireless readers provide maximum flexibility to solve any application with the best technical solution.
One of the most important technical innovations that the Gryphon 4200 wireless scanners utilize is the battery recharge through an inductive charging system which enhances the reliability of the entire solution, lowering the total cost of ownership because it eliminates the need for the contacts’ cleaning and maintenance.
The Gryphon 4200 series includes Disinfectant-Ready enclosures, designed to withstand regular daily cleaning with harsh disinfectant solutions commonly used in healthcare environments.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
