Gryphon 4500 2D series is the premium range of hand held imagers
The Gryphon 4500 series stands out with an elegant and trendy design, user friendly ergonomics and features the most advanced megapixel sensor with warm-white-illumination 2D technology for outstanding performance.
The Gryphon 4500 omnidirectional imager provides snappy reading performance on all common 1D and 2D codes. High Density (HD) models are available for reading smaller, condensed codes as well as Dot codes. A dedicated version with red illumination optics also supports Digital Watermarking.
Datalogic’s Motionix™ motion-sensing technology enables the scanner to intuitively switch into ‘hand held’ mode when the device is picked up. When placed back into the cradle, it seamlessly returns to ‘stand’ mode. The adjustable position cradle provides the flexibility to use the scanner in presentation or stand mode while it is charging.
The wireless models feature Bluetooth wireless technology (GBT model) or narrow band radio communications with Datalogic’s STAR Cordless System (GM model).
One of the most important technical innovations that the Gryphon 4500 wireless readers achieve is the wireless charging system for the battery, which enhances the reliability of the entire solution, while lowering the total cost of ownership (no need for contact cleaning or maintenance procedures). The maximum reliability offered by the Gryphon wireless charging technology means 24/7 activities with no stops for maintenance or repair and top-level operating productivity and performance.
The Gryphon 4500 imagers are also available in Healthcare models featuring disinfectant-ready and anti-microbial enclosures for applications in the Healthcare industry.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
