In-counter, horizontal single-plane readers with imaging technology
The Magellan™ 35xxHSi family consists of two in-counter horizontal readers: the Magellan 3510HSi and the Magellan 3550HSi. While these imaging scanners are outwardly identical in appearance and both offer a clutter free, open checkout experience, they both offer different performance and price levels to suit a wide variety of user applications.
Both the entry level 3510HSi and high-performance 3550HSi share many of the same features such as seamless 1D and 2D decoding, solid state electronics, image capture, compact size and easy service access for software updates or configuration changes. The large reading area and slide scanning performance make scanning barcodes from printed or mobile phones easy and intuitive even for novice users. Their gentle, unobtrusive illumination automatically optimizes LED illumination levels during periods of non-use which improves user ergonomics and reduces power consumption.
The Magellan 3550HSi is a high-performance imager and has the best scanning performance of any horizontal single plane scanner on the market for all 1D, 2D and Digimarc symbologies. This high-performance imaging makes it ideal for high throughput applications including grocery, DIY and pharmacy.
The Magellan 3510HSi is an entry level imaging scanner that powers from a single USB cable, making integration into any front end or embedded application simple and easy. It provides excellent throughput on 1D, 2D and Digimarc symbologies, but does not match the performance of the high-end Magellan 3550HSi. With easy integration and powerful scanning, the 3510HSi is ideally suited for a wide variety of applications including retail point of sale, self-checkout, DIY and customer service.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
