El Mandado Supermarket uses the Memor™ 10 PDA device to ensure inventory is always accurate and updated to meet increasing consumer demands
El Mandado Supermarket in Raleigh, established in 1998, is the oldest Hispanic grocery store in the Triangle area of North Carolina, United States of America. The supermarket expanded to a new location in 2020, focusing on leveraging technology to increase efficiency, inventory, and accuracy, and to improve customer experiences.
There was a need for a seamless user experience in the grocery business’ operations. For example, the process in place required employees to enter each item during receiving based on the items in the box, which created the opportunity for errors. El Mandado also encountered issues with data throughput with its Point of Sale (POS) system and with service and support from its vendor.
"Inventory data is now much easier to update with handhelds that can be used in the aisles."
Karla Brantner, store’s Vice President
Learn how El Mandado was able to:
- Increase in efficiency leveraging PDA devices to manage inventory
- Increased accuracy with barcode scanning rather than keying information
- Enhanced efficiency at the checkout