UniQ™ is the first ultra-compact “ALL-IN-ONE” laser marking system based on fiber laser technology. Thanks to compact dimensions, the rugged IP54 grade housing, the complete absence of an external controller and fiber optic delivery cable, UniQ™ laser markers are really unique.
With 15W of optical laser power, the UniQ™ laser marker offers flexibility in marking on a wide spectrum of materials. The ultra-compact design and the high efficiency, low noise, cooling system allows for easy integration even in tight spaces and complex environments. UniQ™ laser markers are powered by the latest version of Ligher, Datalogic’s laser marking software suite, and offer maximum customer ease of use and great flexibility in system integration.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
