AV500

AV500

The AV500 reader is an industrial 1D / 2D barcode scanner



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The AV500 reader creates a new optical standard for unattended data capture solutions with an industry-leading 5 megapixel resolution CMOS sensor, image acquisition at 32 frames per second, dynamic focus or adjustable focus, and multiple lens options.

With a wide field-of-view and excellent depth-of-field provided by several dynamic focus options, the AV500 barcode reader is an ideal choice for smart track logistic solutions, baggage handling systems, and retail smart distribution applications.

Continuous frame acquisition, no-flashing white or red integrated illumination, and colored spot indicators make the AV500 reader the unprecedented solution for operator-attended applications as manual object presentation in overhead scanning mode or manual conveyor loading.

PackTrack™ capability allows the AV500 reader to minimize the gap between objects and increase the system productivity. FPGA hardware accelerates real-time image elaboration. Captured images are stored on-board and optionally transferred to external supports through the integrated Gigabit Ethernet connectivity.

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Services

EASEOFCARE Service Programs

Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.

Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution. 

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements).  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Our standard service portfolio includes >>

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