Although first impressions are important when it comes to attracting a customer into a store, last impressions have an enduring effect. In many cases the decision whether a customer returns to your store or not is strongly influenced by the experience made at the check-out. Finding the check-out solution that supports your store concept and at the same time improves your customers experience is not always easy.
We looked at many different POS-layouts in our long-time experience and helped to revolutionize the check-out starting from the first POS scan back in 1974. Accompanying you for almost five decades, we know that your needs for efficient check-out processes have grown immensely in the past years. Technology has brought so many possibilities that only some years ago were considered future dreams. Especially the advantages that modern camera technology brings has led to a fast-paced evolution that already today offers a variety of check-out solutions.
One of these solutions is the fully automatic check-out portal. It is based on pattern recognition and recognizes items automatically as they pass by on the belt. It allows the shoppers to place items in any orientation onto a moving check stand belt. The items are captured on their way through scanning arches automatically. The combination of different technologies that we use for our barcode imagers and pattern recognition is resulting in a revolutionary system that does it both: it reads barcodes and visually recognizes items. This means that even if barcodes are covered or products are stapled, the system recognizes the item correctly and assigns them to the matching article.
The system that was first introduced by Datalogic has been developed to help grocery retailers to better service their customers by freeing staff especially during peak hours.
With customers being more and more demanding, inquiring speedy check-outs and high-level services, grocery stores are trying different solutions to avoid queues and free time for their personnel. In today’s retail world especially the check-out process has developed to be me more and more autonomous. Depending on your store format and your customers culture, automated scanning could be a check-out solution that will help you in reaching a high level of customer satisfaction. We started with our experience for automatic scanning solutions already back in 1984, when we installed the first barcode reader at an airport – Milan Linate. Our automatic scanning solutions for grocery stores benefited from this long-term experience and today we can offer you one of the most sophisticated and reliable systems on the market. If your customers like a fully autonomous shopping experience, and you like satisfied shoppers, the Datalogic solution is the right choice.
