Big performance in a small package
Megapixel and WVGA camera options are available for specific performance needs. The wide-angle model is particularly useful for applications with limited space.
The enclosure is constructed with high impact resin that is resistant to cleanings solvents and disinfectant solutions. IP54 particulate and water sealing allows rugged and dependable scanning performance.
The DSM04XX Fixed Scan Module provides simple electrical and mechanical integration for system designers. Included mounting hardware allows mounting from all sides of the device at any angle. Interface options include USB, RS-232 or multi-interface models allowing ‘plug-and-play’ installation perfect for integrators who must support multiple platforms and applications.
Our mission is to provide our Customers with excellent service, at every interaction, tailored to their profiles and their industry.
The central role of the customer also drove the creation of a new corporate division (the so-called “Customer Service”), which has centralised all the services provided by the Group globally, from order entry and confirmation to after-sales service and installation, by applying a performance indicator of client satisfaction such as the Net Promoter Score (NPS) used by many Fortune 500 Companies.
Customer Services will ensure a lean and consistent response path to each request. Our empowered and talented specialists will engage with the customer and commit to drive each case to complete resolution.
Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services (EASEOFCARE Agreements). It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.
Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.
Our standard service portfolio includes >>
